Integrated Ticketing System in Shared Website Hosting
In stark contrast with what you may find with numerous other hosting providers, the trouble ticket system that we are using with our Linux shared website hosting packages is part of the Hepsia hosting Control Panel, which comes with all accounts. You will not have to remember several logon names and passwords, as you will be able to manage both your tickets and the web hosting account itself in one single location. So, in case you’ve got an inquiry or bump into an issue, you can get in touch with our client support team representatives immediately. Our ticketing system comes with an intelligent search option. This means that even in case you have sent a ton of tickets through the years, you will be able to track down the one that you want without much difficulty. In addition, you can see knowledge base suggestions for handling commonly encountered challenges.
Integrated Ticketing System in Semi-dedicated Hosting
The trouble ticket system that we are using is built into the Hepsia Control Panel, which we have developed for our Linux semi-dedicated hosting packages, which implies that you won’t require some other platform to contact our client support staff – you can do this on the spot if you confront a predicament. Posting a new ticket requires a couple of clicks of the mouse and tracking down an older one is just as easy. Using our clever search functionality, you can swiftly find any ticket that you’ve posted in the past. You can post a ticket at any moment as our customer support staff representatives are at your service 24/7/365 and answer in no more than sixty minutes, even though it rarely takes that much to get a response. With the Hepsia Control Panel, you will have everything in one location and you can just forget about the need to use 2 or more platforms to fix a simple issue.