Phone Support

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You can find lots of shared website hosting providers out there, still most of them are resellers that have limited resources, particularly in terms of support. A way to distinguish them is the option to reach the company over the phone. The type of support that you can have through this channel of communication will vary depending on the supplier - several of them offer expert phone support, many others offer common and customer support only because some matters are more time-consuming and it is far easier to be resolved with a ticket, particularly if the situation needs to be escalated. Nonetheless, it's good to find that you can get in touch with your web hosting provider as there're lots of small matters that can be resolved effectively and timely with a telephone call, not mentioning that you will be able to get more information for the services before you become a client.

Phone Support in Shared Website Hosting

Our shared website hosting plans include telephone support fourteen hours a day even on public holidays, therefore if you don't have an account yet, you're able to give us a call and learn more about our solutions or whether we'll meet the system requirements for your web sites. For your convenience, we have local telephone lines in the United States, Great Britain and Australia, so you will be able to call the telephone number which is nearer to you. In case you are a current customer, we will assist you timely with all the general and billing issues and with various technical issues in order to save you time and efforts - we acknowledge the fact that in some cases it is quicker to consult with a live person and get things done without delay. Certainly, some issues simply cannot be resolved on the phone, so in such a case you have the option to use our ticketing system.

Phone Support in Semi-dedicated Hosting

Any time you need more details about the Linux semi-dedicated hosting packages that we provide, you're able to call one of the three support lines we have around the world - in the U.S.A., the United Kingdom and Australia. In this way, you can check ahead of time whether our solutions are suitable for your websites. In case you're already our customer and you have a semi-dedicated account, you will be able to contact us on the phone for fourteen hours every day about any kind of billing or general queries. For strictly tech problems you need to use our ticketing system in order to get in touch with our tech support because sometroubles just require extra time to be resolved, but we can help you on the phone with quite a lot of minor technical problems as well, saving you time and efforts.