Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • In the Web Site Control Panel you will find a comprehensive Help section offering tons of help articles and commonly asked questions. They are answered by our support team of capable technicians. Simply type in your question and our smart software will return the best possible answer.

  • Top quality support service
  • How–To Video Clips

  • We have prepared a selection of how–to video tutorials that detailedly show how to take care of a common problem connected to your Linux shared website hosting packages account. You can find the how–to video clips in the Help section.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 client support service with a one–hour ticket response time guarantee. Our team of practiced support engineers will be at your disposal to respond to all the enquiries that you might have. During non–busy hours, a response will be given within just 20 minutes.