Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reply guarantee with all our Linux shared website hosting packages packages, which means that each individual help inquiry you send is going to be replied to in only sixty minutes maximum. Our support company members have been trained to very quickly resolve any issue and to give you reasonable advice on any issue that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • It is easy to contact us 24x7x365 with any concern you have got connected with Web Brainz’s products and services. We now have technicians on duty at all times to supply support at any time required. You can use the ticketing system or send us an email whenever you want, alternatively you can pick–up the phone or make use of the online chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel includes a huge know–how base which is included in all sections. In each area, you’ll find a Help press button that will load for you a selection of step–by–step guides on how to use a certain element or conduct a particular action. In addition, we have created short training videos as a way to get a better idea of the Control Panel’s interface.